Privacy Policy

The most important thing quickly

We take the protection of your data seriously. In the Privacy Statement below, you can read in full about what exactly happens with your data, when you visit our website.

Privacy Policy

(As of: 25 May 2018)

How do we handle your personal data?

We attach great importance to the protection and security of personal data. Your personal data is processed by us in connection with this website with respect to the relevant data protection regulations. In particular, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) insofar as we process personal data.

We would like to bolster the confidence of users in our offering and for this reason disclose the handling of personal data and inform you in detail about the processing of your data and about your rights in accordance with Art. 12, 13, 14 and 21 of the GDPR. In this website-specific privacy policy, you will find out what personal data is collected during the use of our website at and how we handle this data and information.

Who is responsible for data processing and whom can you contact?

The party responsible for data processing for the purposes of GDPR and other data protection regulations is:

MEWA Textil-Service AG & Co. Management OHG
John-F.-Kennedy Strasse 4
65189 Wiesbaden, Germany
Switchboard: +49 611 7601-0
Fax: +49 611 7601-361
Website contact form

MEWA Textil-Service AG & Co. Management OHG is part of the MEWA Group with locations in Germany as well as in other European countries.

Our company Data Protection Officer can be reached at:

MEWA Textil-Service AG & Co. Management OHG
Data Protection Officer
John-F.-Kennedy Strasse 4
65189 Wiesbaden, Germany

What is personal data?

Personal data is data and information that relates to an identified or identifiable natural person.

For what purposes do we process your personal data? On which legal basis does this take place?

We process personal data for defined purposes, which we explain in detail below for your information. To what extent and in what way your data is processed specifically depends, in particular, on which services, functions and offers from our website you use in detail. In particular, we process data so that ...

  • You can visit and view our website and we can protect our website and other systems from security risks;
  • You can contact us (contact form / e-mail inquiries / live chat);
  • You can apply for a job with us online;
  • We can optimise our website content and make it user-friendly and tailored to your needs (including the display of advertising that suits your interests here and on other websites).

Further processing of your personal data, as specified in this privacy policy, is only carried out in cases in which a statutory provision explicitly authorises us or obligates us to do so or you have explicitly consented to the processing of data. We will inform you accordingly about any changes in purpose, taking into account legal requirements.

(1) Visiting and Viewing our Website

You may visit our website for informational purposes only, without further communication of personal information. In this case, on your visit to our website, only the technical access data transmitted by your browser, i.e. the name of your Internet service provider, the page from which you visit us, the date and time of your visit and the identification data of the browser/operating system you are using will be stored automatically. The web server necessarily also stores your IP address, which under certain circumstances may allow assignment to your person. In addition, we use cookies in order to be able to provide you with our website in an optimised way and tailored to your needs, even for purely informative usage (for the details and your corresponding configuration options, see below under "Using cookies and related functions/technologies"). Access data is not merged with other data sources, and an evaluation of the data for marketing purposes does not ensue.

The storage of the aforementioned access data ensues in the context of so-called server log files on our web server and is required to provide a functional website and to ensure system security for technical reasons. In addition to the above purposes, we use access data solely for the needs-based design and optimisation of our website in a strictly statistical manner and without being traced back to you.

Insofar as you visit our website in order to obtain information about our product range and other services or to use such, the temporary storage of access data and log files is based on Art. 6, (1) lit. b of the GDPR (legal basis), in particular for the implementation of pre-contractual measures. In addition, Art. 6 (1) lit. f of the GDPR serves as the legal basis for the temporary storage of access data and log files. Our legitimate interest is to provide you with a technically-functioning and user-friendly website and to ensure the security of our systems.

The access data obtained through the use of our website is retained only for the period in which this data is needed to achieve the above purposes. In this case, your IP address will be stored on our web server for a maximum of 7 days.

(2) Contact Form/Inquiries

Personal data is collected and stored by us if you enter it into the designated contact form on our website and submit it to us or if you contact us in any other way (e.g. by e-mail or live chat). It is up to you to decide whether and what information you provide to us when making contact requests. If you contact us by e-mail / live chat, we save the data communicated by you. When you use the contact form on our website, we collect the following data: Title, first name and surname* company*, if applicable, customer number, employee number, address, E-Mail address* and phone number, as well as the advisory/request subject* and your individual message/question. The data marked with an asterisk (*) is mandatory information that we need to properly respond to your request. The additional voluntary information allows us to better assign and process your request. When using the contact form on our website, the following technical access data will also be stored at the time of despatch: Date and time of sending your request and your IP address. (For use of the live chat features, see below under "Using cookies and related functions/technologies.")

If you contact us as part of an existing contractual relationship or contact us in advance for information about our product range or our other services, the data and information provided by you for the purpose of processing and responding to your contact request is processed in accordance with Art. 6 (1) lit. b of the GDPR (legal basis). The storage of the technical access data recorded during the sending process takes place for the purpose of technical provision of the contact options as well as to ensure system security on the basis of Art. 6 (1) lit. f of the GDPR (legal basis) and serves to safeguard legitimate interests.

We store the personal data collected in connection with your contact for the purpose and for the duration of processing your request. The technical access data stored in this context is retained only for the period for which this data is needed for technical reasons, in particular, for the functional provision of the contact options and to ensure system security. In this case, your IP address will be stored on our web server for a maximum of 7 days.

(3) MEWA Online Application

You can send us your application documents online. To do this, you can either complete a contact form, providing your personal details (surname, first name, address, phone numbers, date of birth and email address), details about your desired position and your career history (secondary school certificate, training/higher education, professional experience, languages, IT knowledge and other skills) (see above), or provide this information in an online application form. Our online application form collects personal details (surname, first name, address, phone numbers, date and place of birth and email address) as well as information about your reason for applying, your secondary school certificate, professional training, higher education studies, professional experience, language skills, IT knowledge and other skills. You may also upload a cover letter and your curriculum vitae. The data collected through the online application form is forwarded to the MEWA company advertising or filling the position, where that company stores it for the purposes of reviewing your application and is responsible for processing it. The MEWA company advertising or filling the position stores your application documents and personal data from your application generally for no longer than six months following completion of the application process, unless a longer or shorter retention period is required by the law or for other legal reasons. If you apply for a vacant sales position, your data collected through the online application form will be stored by the contracted data processor Knowledge Network GmbH for the duration of the application procedure on behalf of the MEWA company advertising the position.

If you desire, your data that we have collected can be stored for longer so that you can be considered for other vacant positions in the MEWA Group. You can give your consent to your application being considered for other positions by agreeing to the following statement during the application process:

"I give my consent to my application being considered for other vacant positions by companies within the MEWA Group, inside and outside of Germany, for a period of two years and in accordance with the Privacy Policy. If I decide that I no longer agree with this, I can at any time withdraw my given consent with future effect by emailing I am aware of the other information provided in the Privacy Policy regarding the protection and handling of my application data."

If you have withdrawn your consent by sending an email, your application data will be deleted within the six months following completion of the application process, as described above.

We process the data you share through the online application for the purposes of taking a decision regarding the commencement of employment and carrying out the employment contract as per BDSG (Bundesdatenschutzgesetz, German Federal Data Protection Act) s. 26(1) (legal grounds) and with your consent for these purposes granted on the basis of GDPR art. 6(1)(a) and BDSG s. 26(2) (legal grounds).

(4) Use of Cookies and Related Functions/Technologies


In order to make the visit to our website attractive and to enable the use of certain functions, we use cookies in some areas. Cookies are files that are stored on your hard drive or in the cache of your Internet browser when you visit our website. In addition, we also refer to web beacons and other similar storage technologies for tracking user activity as "cookies". Web beacons are mostly transparent graphics/picture elements, typically no larger than 1 x 1 pixels, that are incorporated into the website and that can be used to detect cookies on your devices.

Cookies are used by us for the storage of session-relevant information within the website. These cookies expire at the end of the browser session (so-called transient cookies) and are not stored permanently. Other cookies remain on your computer beyond the respective browser session and allow us to recognise your computer on your next visit (so-called persistent / permanent cookies). Persistent cookies are automatically deleted after a specified period, which may vary depending on the type of cookie.

In particular, cookies can be divided into the following categories / cookie types:

 Necessary cookies                          Cookies for the necessary execution of specific website functionalities
 Functional cookies Cookies that serve to facilitate services and functionalities of the website (e.g. playing videos) and/or to increase the "usability" of the website
 Performance Cookies Cookies for measuring the performance of our website and the website content
 Analytic / Tracking Cookies Cookies for conducting analysis of location data, visitors' interests and such like to obtain information about visitors to our website and the content requested
 Advertising / Targeting Cookies Cookies for the display of announcements and advertising on websites throughout the Internet, in particular in order to deliver announcements and advertising that are appropriate to the surfing behaviour and interests of the user
 Messaging Cookies Cookies for the use of messaging technology
 Social Media Cookies Cookies for the use of social media features such as sharing, sending and recommending websites for other people


Of course, you can visit our website without the use of cookies. You can disable the use of cookies on your computer by changing the browser settings for cookies. The procedure for disabling cookies can be obtained regularly via the "Help" function of your Internet browser. Please note, however, that these settings may impair the full availability and functionality of our website. For further details regarding the setting and deactivation of cookies, please refer to the individual explanations below for the specific cookies used during a visit to our website and the associated functions/technologies.

Some of the cookies we use on our website come from third parties, and these help us to analyse the impact of our website content and our visitors' interests, to measure the service and performance of our website, to provide appropriate advertising and other content on our website or others, or to communicate with you. As part of our website, we set both first-party cookies (only visible from the domain you are visiting) and third-party cookies (visible across domains and set regularly by third parties). Details:



Cookie type: Functional cookies
Cookie name:
1 day 

Description / explanations: Saves the current page layout/page size. Example values: lg, xxs, xxl

Cookie type: Functional cookies
Cookie name: cookielayer
Validity: 1 year
Description / explanations: Receives the value "true" as soon as the visitor has clicked the information box about the use of cookies with "OK" on the first visit. Shows that the user has been informed about the storage of cookies by the MEWA site.

Cookie type: Analytic / Tracking Cookies
Cookie name: searchFilters + ItemId (The cookie name is generated dynamically using the associated search page and the filters that have been selected)
Validity: Session
Description / explanations: This cookie is created as soon as a user completes a form and sends it successfully.

Cookie type:  Functional cookies
Cookie name:  cookielayer _RequestVerification Token 
Validity:  Session
Description / explanations: These cookies save the search filters that are currently selected. These are individual for each user. A unique cookie is created for each search page. They save the search settings that have been entered and thus improve the user experience.

Microsoft Advertising (formerly Bing Ads)

Cookie type: advertising/targeting cookies
Cookie name:
_uetmsclkid, _uetsid
180 days

Description/explanation:data is collected and stored on our website using Microsoft Advertising technology (formerly Bing Ads). Pseudonym user profiles are created using this data. This technology and these services are from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (Microsoft). Microsoft is certified under the Privacy Shield Agreement (

Microsoft Advertising allows us to track user activities on our website if they accessed our website through a Bing Ads (Microsoft Advertising) ad. If they access our website through an ad, a cookie is placed on their computer. A Bing UET tag is integrated into our website. This is code that is used to store some non-personal data concerning the use of the website in connection with the cookie. This includes, but is not limited to, the period of time spent on the website, the areas of the website accessed and the ads the user clicked on to get to the website. No information concerning your identity is collected.

The collected data is sent to a Microsoft server in the USA and stored there for a maximum of 180 days. You can prevent data collected by the cookie and data concerning your use of the website from being collected and you can prevent the processing of this data by disabling the use of cookies. In some cases, this may result in the functionality of the website being restricted.
Microsoft may also track your user behaviour over several of your electronic devices using ‘cross-device tracking’, meaning it is able to show personalised adverts on or in Microsoft websites and apps. You can disable this via

You can find more information about Microsoft’s analysis services on the Microsoft Advertising help pages ( You can find more information about data protection at Microsoft in Microsoft’s privacy statement (
If you don’t want to take part in tracking, you can prevent cookies from being installed by changing your browser settings (for disable options, see above). You can also use the following link for this: opt out from tracking

Google Services (Analytics, AdWords, etc.)

Cookie type:        Analytic-/ Tracking Cookies and Advertising-/ Targeting Cookies
Cookie name: _ga / _gid / _gat _MewaTotal / _gat_MewaLKZ
Validity: Max. 2 years

Description / explanation: This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google is certified under the Privacy Shield Agreement (

When using Google Analytics, cookies are used that allow an analysis of the use of the website. Google Analytics only uses first-party cookies. Details:

The Google Analytics cookies _ga / _gid are used to differentiate users. These are randomly generated values. Google Analytics uses these IDs to manage users, sessions, and campaigns and collect information about visits to our website. These cookies are not used to identify individuals and expire after a fixed period of 2 years (_ga) or 24 hours (_gid).

The Google Analytics cookies _gat_MewaTotal / _gat_MewaLKZ contain the number/ID of the connected "Google Analytics" accounts. These cookies are not used to identify individuals, but solely to define the rate/number of inquiries. These cookies expire after a specified period of 1 minute.

The information generated by the cookies is used by Google on our behalf to evaluate the use of our website, to compile reports on website activity and to provide us with other services related to website activity and internet usage.

The information generated by Google Analytics cookies about your use of this website is usually sent to a Google server in the USA and stored there. The retention period at Google for such data at the user and event levels is 14 months (shortest possible setting option). In addition, we would point out in this context that Google Analytics is only used on this website with activated IP anonymisation. This will ensure that your IP address is shortened by Google within member states of the European Union (EU) or other states party to the European Economic Area Treaty (EEA). Only in exceptional cases will the full IP address be sent to a Google server in the USA and be shortened there. In no case will your IP address be merged with other data provided by Google.

Google AdWords: In addition, we use the information generated by the Google Analytics cookies to use retargeting to increasingly deliver advertisements to users who have already visited our website. In this regard, we use Google AdWords to place ads on the Google Search Network and the Google Display Network. A separate Google AdWords Pixel is not included.

You can prevent the storage of the Google Analytics cookies by appropriate settings in your browser software (see above). You can also prevent the capture of the data related to your use of the website generated by the cookie (including your IP address) on Google and the processing of this data by Google by downloading and installing the browser plugin available at this link to disable Google Analytics Alternatively, you can prevent tracking by Google Analytics, especially on mobile devices, by clicking on the following link:

Exclude from tracking.

In this case, an opt-out cookie which prevents the future collection of your data when you visit this website will be set. If you delete your cookies in the browser concerned, you must click on this link again.

For more information on Google Analytics and the security and privacy policies, as well as setting and opt-out options, please visit Google's websites at ("Data Use by Google with Your Use of Our Partners Sites or Apps") or ("Google Analytics Security and Privacy Policy").

Cookie type: Functional cookies
Validity: Max. 2 years

Description / explanation: These cookies are used to integrate other services provided by Google (e.g. Google Maps, YouTube). They are necessary to improve the presentation They may also be used for statistical, analytical or retargeting purposes.


Cookie type:         Analytic / Tracking Cookies
Validity: 1 year

Description / explanation: This analytic cookie is used by Sitecore. It tracks the repeated visits of a user to the website. The information generated by the cookie about your use of this site (e.g. browser setting, language setting, clicked content) is usually sent to a Sitecore server in the USA and stored there. We also store this information on the database and use it to improve our website. This cookie is not used to identify individuals who visit the site.

Cookie type:         Required cookies
Cookie name:       tempFormData
Validity:         End of session

Description / explanation: Stores the data entered by the user on the form in this cookie so that it can then be displayed on the Thank You page.


Cookie type: Messaging Cookies
Cookie name: lz_geo_region / lz_user_did / lz_geo_tz / lz_userid / lz_last_visit / lz_geo_lat / lz_geo_long / lz_geo_data / lz_geo_ctryiso / lz_geo_city / lz_visits
Validity: 100 days

Description / explanation: On this website for the integration of live chat functionalities, we use technologies from LiveZilla GmbH, Byk-Gulden Strasse 18, 78224 Singen, Germany ( With every single view of our website, this component collects and stores data for web analysis and operation of the Live Chat system, from which usage profiles can then be created by using cookies under a pseudonym. We only use LiveZilla with activated IP anonymisation/masking. You can prevent the storage of the LiveZilla cookies by appropriate settings of your browser software (see above).


Cookie type:         Advertising / Targeting Cookies
Cookie name: _ofcap_DOC1 / optimizelyBuckets / com.silverpop.iMAWebCookie / criteo / optimizelySegments / optimizelyEndUserId / rcktfl / _ga / apnxs / ttd / cdws / obuid _fcap_CAM4 / _vwo_uuid_v2 / _utastes_1 / km_e / obca_vid / km_lv / _ceg.s / _ceg.u / km_ai / obca_data / adrl / __utmz / __utma
Validity: Session

Description / explanation: On our website we use technologies/widgets from Outbrain UK Ltd., 5 New Street Square, EC4A 3TW, London, UK ("Outbrain"), with which our users can access content that may also be of interest to them on our website and be referred to third party websites (retargeting ads). To make this possible, Outbrain uses session-based cookies. The display of recommendations by Outbrain via cookies is done on a purely pseudonymous basis, and personal data of users is not stored. The data collected by Outbrain is: Device source, browser type and the anonymised IP address of the user. To anonymise the IP address, the last octet of the IP address is removed to ensure full anonymisation. The data stored by Outbrain is stored for a period of 24 months from the user's last interaction.

For more information about Outbrain's data protection, please see their own privacy policy at There, you can also declare your desire to opt out at any time, by which you do not consent to the utilisation of usage data and other information and the display of interest-based referrals by Outbrain. After you declare your desire to opt-out, the contents/recommendations of Outbrain will no longer be based on the content for which you have searched. To opt-out, click the "opt-out" box in Outbrain's privacy policy, available at


Cookie type: Advertising / Targeting Cookies
Cookie name: sb / fr / xs / datr / c_user
Validity: Max. 2 years

Description / explanation: We use the so-called "visitor action pixel" / "Facebook Pixel" from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook") within our website. By means of the Facebook pixel, Facebook is able to designate the visitors to this website as the target group for the display of advertisements (so-called "Facebook ads"). In addition, the behaviour of users can be tracked by the Facebook pixel after they are forwarded to a website, e.g. by clicking on a Facebook ad. This process serves to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and may help to optimise future advertising efforts.

The Facebook pixel is integrated when viewing this website directly through Facebook and can set cookies on your device with the appropriate setting. If you subsequently log in to Facebook or visit Facebook with logged-in status, your visit to this website will be noted in your profile. The data collected is anonymous to us as the operator of this website, so we do not provide any information about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, according to the Facebook Data Usage Guideline ( ). Facebook is certified under the Privacy Shield Agreement (

You can limit the storage of your data by means of the Facebook pixel and the associated cookies by means of appropriate settings of your browser software (see above). In addition, you can prevent the collection of your data via Facebook pixels when you visit our website by clicking on the following link. 

In this case, an opt-out cookie which prevents the future collection of your data will be set. If you delete your cookies in the browser concerned, you must click on this link again. In addition, the opt-out applies only to the browser used and only for the website/web domain on which the link was clicked. For cross-device and cross-domain settings, as a Facebook user, you can go to the page Facebook has set up for this and set preferences for usage-based advertising:

Cookie type:      Analytics/tracking cookies
Cookie name:    facebookOptOut
Validity:              1 year

Description / explanation:  An opt-out cookie so that the user can deactivate Facebook tracking. If this cookie exists, the tracking code in the Facebook pixel will not be added to the source text.

Facebook Tracking Switch


Cookie type: Functional cookies
Cookie name: VISITOR_INFO_1_LIVE / _gid / dkv / _ga / CONSENT / YSC / PREF / SID / APISID / LOGIN_INFO / SSID / HSID / SAPISID
Validity: Max. 2 years

Description / explanation: YouTube videos from the MEWA YouTube channel ( are integrated into our website and can be played directly on our website. The provider of the YouTube Video Platform is YouTube LLC, headquartered at 901 Cherry Avenue, San Bruno, CA 94066, USA ("YouTube"). YouTube is an affiliate of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").

The integration of the YouTube videos takes place in the so-called "extended data protection mode", i.e. you do not transfer data about you as a user to YouTube if you are not playing the videos. Only when you activate the videos, such a data transfer is started, over which we have no influence. You can prevent YouTube from saving cookies by setting it in the browser software (see above).

For more details on YouTube's processing of the data and your rights and privacy preferences, please refer to the YouTube Terms of Service and Privacy Policy: ,


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.


The above cookie-based data processing takes place on the basis of Art. 6 (1) lit f of the GDPR (legal basis) for the protection of our legitimate interests. In particular, our legitimate interests are to be able to provide you with a technically optimised, user-friendly and needs-oriented website including corresponding advertisements (also on third-party websites) as well as to ensure the security of our systems.

(5) Social Media (SoMe) Links

Our website includes links to social media (SoMe) services like Facebook, Twitter, YouTube, LinkedIn and Xing. After clicking on the respective links or the integrated SoMe graphics, you will be redirected to the page of the respective provider. We would point out that we do not process your data in this context and we are not responsible for the contents of websites to which we link. In the event that you follow a link to the SoMe services, please refer to the respective data usage policies and privacy notices of these providers.

How do we protect your data?

We take precautions to ensure the security of your personal information and protect our website and other systems through appropriate technical and organisational measures. Your data will be specifically protected against loss, destruction, falsification, manipulation and alteration by unauthorised persons as well as against unauthorised access and unauthorised disclosure or distribution. In addition, any information you provide through our website will be encrypted and transmitted via SSL over the Internet.

Who receives your data and is it sent to a third country or an international organisation?

Initially, only our employees who are involved with technical, commercial or editorial support will be aware of your personal data. For this purpose, your data may also be forwarded to employees of other companies within the MEWA Group, as far as this is necessary for the appropriate support (e.g. to answer your inquiry). If, for example, you are looked after as a customer by another national subsidiary, a corresponding request via our contact form would also be forwarded to this national subsidiary for processing and answering.

In addition, we use external service providers as part of the data processing described above or, if necessary, commission them with corresponding services. As far as service providers receive their personal data as a data processor, they are strictly bound by our instructions when handling your personal data. Below we list the categories of external recipients in detail:

  • IT service providers, e.g. in the context of administration and hosting of our website or individual services/functionalities as well as for website analysis/measurement
  • Logistics service providers to send you any goods ordered or information brochures,
  • Payment service providers and banks, for the settlement of payments,
  • Collection agencies and legal advisers in asserting our claims.

As part of the use of the analysis services presented, we may transfer your IP address to the US (see the section "Using cookies and related functions/technologies" above). This is always done in an abbreviated/masked form. The respective data transfer is based on the EU Commission Implementing Decision (EU) 2016/1250 of 12 July 2016 pursuant to Directive 95/46/EC of the European Parliament and of the Council on the adequacy of the protection provided by the EU-U.S. Privacy Shield or based on other appropriate protection measures. Other than this, we do not transfer your personal data to countries outside the EU or the EEA or to international organisations in the meaning of Art. 4 (26) of the GDPR.

What rights do you have as a data subject?

As a data subject and at any time you are entitled to assert the following rights accordingly in written form or electronically to us or our Data Protection Officer at the specified contact addresses (see above "Who is responsible for data processing and whom can you contact?"):

  • Right of access: In the context of Art. 15 of the GDPR, data subjects are entitled at any time to demand confirmation as to whether personal data relating to them is being processed; If this is the case, the data subject is further entitled under Art. 15 of the GDPR to receive information about such personal data and certain other information (including processing purposes, categories of personal data, categories of recipients, planned storage period, their rights, the source of the data ) and a copy of the respective data. The restrictions of § 34 of the BDSG apply.
  • Right to rectification: Data subjects are entitled to demand, according to Art. 16 of the GDPR, that the personal data stored about them be corrected if this is inappropriate or incorrect.
  • Right to erasure: Data subjects are entitled to demand, under the requirements of Art. 17 of the GDPR, that personal data relating to them be deleted immediately. The right to erasure does not exist, among other things, if the processing of the personal data is required, for example, for the fulfilment of a legal obligation (e.g. statutory retention obligations) or for the assertion, exercise or defence of legal claims. The restrictions of § 35 of the BDSG apply in addition.
  • Right to restriction of processing: Data subjects are entitled to demand, under the requirements of Art. 18 of the GDPR, the restriction of the processing of personal data.
  • Right to data portability: Data subjects are entitled, under the requirements of Art. 20 of the GDPR, to demand that personal data concerning them and provided to them be provided in a structured, commonly used and machine-readable format.
  • Right to object according to Art. 21 of the GDPR:
    Data subjects have the right at any time, for reasons arising from their particular situation, to object against the processing of personal data relating to them which takes place on the basis of Art. 6 (1) lit. e (carrying out a task in the public interest) or Art. 6 (1) lit. f (legitimate interest of the responsible person) of the GDPR; this also applies to profiling based on these provisions. In the event of an objection, we will cease to process your relevant personal data unless we can demonstrate compelling grounds, in the interests of a need for protection, for processing that outweigh the interests, rights and freedoms of the data subject, or if the processing is for the purposes of asserting, exercising or defending legal claims. This does not apply if we operate direct advertising based on the above provisions. In the event of an objection to the processing of personal data for direct marketing purposes, the personal data concerned will no longer be processed for these purposes without restriction and irrespective of any consideration of conflicting interests. Objections in accordance with Art. 21 of the GDPR may be addressed in writing or by e-mail to us or our Data Protection Officer at the specified contact addresses (see above "Who is responsible for data processing and whom can you contact?").
  • Right of revocation: Data subjects have the right to revoke any granted data protection declarations of consent at any time with effect for the future.
  • Right to lodge a complaint with a supervisory authority: Data subjects are entitled, under the conditions of Art. 77 of the GDPR, to make a complaint to a supervisory authority, in particular in the member state of their place of residence, their place of work or the place of alleged infringement, if they consider that the processing of the personal data concerning them violates the GDPR. The right of complaint is without prejudice to any other administrative or judicial remedy. Our supervisory authority is the Hessian Data Protection Officer, Gustav-Stresemann Ring 1, 65189 Wiesbaden, Germany.
  • Other concerns: For further privacy issues and concerns our Data Protection Officer is pleased to be at your disposal, by e-mail at

Is there an obligation to make data available?

In order to provide you with our website and to enable you to use the relevant services/functionalities (such as the contact form, online orders, etc.), you must provide the personal data required for this purpose. Without this data it is not possible to access our website content or to use the corresponding services/functionalities.

Is your data used in automated decision making / profiling?

Fundamentally, you have the right not to be subjected to a decision based solely on automated processing, including profiling, which will produce a legal effect concerning you, or similarly significantly affect you. In particular, these decisions may not be based on specific categories of personal data under Art. 9 (1) of the GDPR. We would like to point out that we do not use corresponding decision-making processes within the framework of our website and the associated data processing.

Can this privacy policy change?

Further development of the Internet and of our online presence can have an effect on our Privacy Statement. In the future, we reserve the right to change this site-specific privacy policy from time to time, so that it complies with the current legal requirements or to render enhancements or changes to our website. The current version of this privacy policy, which you can access on the bottom of any page by clicking on the link "Privacy Policy", applies to your visit.

How do we otherwise handle customer data?

In addition to this website-specific privacy statement, we would also refer you to our general information on "Handling Personal Customer Data", which otherwise regulates the processing of personal customer data and is also available digitally via the following link: Please click here.